"HE had no consideration for what was in the packages."

That was the verdict of a shocked Burnham-on-Sea man who said he ‘couldn’t believe his eyes’ when he caught a delivery driver hurling parcels into the back of a Hermes delivery truck.

David Whatley filmed the driver hurling packages after watching him throw ‘trolley loads’ of items into the van outside Highbridge Community Hall, in Market Street, at around 4.30pm on Monday (December 17).

The firm has previously been criticised for in the press for ‘careless deliveries’ and Mr Whatley, a volunteer crew member for Burnham RNLI, filmed the footage from his car while parked just behind the truck.

It said it would now be speaking to the driver involved.

But Mr Whatley said he was shocked at the ‘complete disregard’ the worker showed for the customers’ property.

“I took a parcel up to Highbridge as I use myHermes a lot,” Mr Whatley said.

“I parked behind the driver to take my parcel in and when I was getting into my car I could not believe the complete disregard he had for people’s property/parcels.”

Mr Whatley’s video has been viewed nearly 3,000 times on Facebook and he said the driver made no effort to protect the customers’ non fragile items despite taking care to place the fragile items in the van.

“Everything else was just chucked in as you can see on the video,” he said.

Burnham and Highbridge Weekly News:
'DISREGARD': The driver throwing a parcel into the van

“He had done this with four trolley loads out of the shop.

“He had no consideration for what was in the packages.

“If this can be seen in by the general public in the street, I dread to think what it’s like in the depots.

“I think Hermes has had a lot of bad press to be honest.

“If Hermes have any decency about them the driver should be dealt with accordingly but also but also put measures in place so that drivers actually treat parcels as if they were delivering their own.

“I am sure they wouldn’t be too pleased to see a parcel they’re sending thrown about in such a manner.”

A spokesman for Hermes said: “We will speak to the driver involved.”